San Luis Obispo, CA 93401
Full-time
Salary: $16.00 to $20.00 /hour


Who We Are:

InjectorsDirect.com was founded by San Luis Obispo natives in 2009. We remanufacture and distribute parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our brand new, state-of-the-art manufacturing and office facility opened in 2017 right here in SLO. We are looking for committed te am members who share our values and want to grow their career with a reputable company. We offer competitive pay, a complete benefits package, and lots of extra perks!

Job Duties:

The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns.

Experience Needed:

Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.

What We Value:

  • Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
  • Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times.
  • Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed.
  • Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.

What We Offer:

  • Competitive Hourly Pay – depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases.
  • Performance based bonus opportunities
  • Medical, Vision, and Dental Benefits
  • 401K Retirement Plan with 4% Employer Matching
  • Paid Holidays
  • Paid Vacation and Sick Time
  • A break room stocked with snacks and drinks
  • VIP access to company sponsored events
  • Regular team lunches and BBQ’s

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