For core returns InjectorsDirect.com offers 3 convenient options:

1. CREDIT CARD ON FILE: Customer leaves credit card information on file.  Cores must be returned within 30 days of original order date to avoid being charged.  If cores are not returned within 30 days the credit card on file will be charged & you will be allowed an additional 30 days to return the cores for a full refund. Cores returned after 60 days from the original order date will be issued 75% credit.

2. PAY CORE CHARGE: Customer’s credit card is charged for cores upon placing order.  Cores must be returned within 60 days of original order date to be eligible for full refund.  Cores returned after 60 days will be issued 75% credit.

3. RETURN CORES IN ADVANCE: Customer returns cores in advance to avoid core charge.  Order will ship immediately once cores are received.


 

  • The core is the old unit, which was replaced by the new, refurbished, or rebuilt item.
  • Core charge for each injector is $100.
  • Cores must be returned in original packaging (including protective caps) in order to prevent damage during shipping.  Please use a new shipping box if necessary.
  • Cores must be returned physically intact, in rebuildable condition. Disassembled and/or damaged cores (fire damage, broken plugs/solenoids, damaged threads, vise marks, missing components, etc.) will be given partial credit, at the discretion of InjectorsDirect.com
  • Cores returned must be like-for-like (out the same model engine as the replacement injectors ordered)
  • For customers who elect to place a credit card on file: Cores must be returned within 30 days of original order date. After 30 days the credit card on file will be charged & you will be allowed an additional 30 days to return the cores for a refund. Cores returned after 60 days from the original order date will be issued 75% credit.
  • For customers who elect to pay the core charge up front: Cores must be returned within 60 days of original order date.  Cores returned after 60 days will be issued 75% credit.

Please take extra care to handle and package cores carefully.

Please return cores to:

InjectorsDirect.com
Attn: Cores
848 Via Esteban
San Luis Obispo, CA
93401

Core return shipping costs are the responsibility of the customer. Cores may be returned via any common carrier (UPS, USPS, FEDEX, ETC). Insuring core returns is at the discretion of the customer. Completed and signed core/warranty card stub must be returned with cores in order to expedite core refund & activate warranty. Core deposit refunds will be processed immediately upon receipt and inspection.

Refunds will be issued directly back to original funding source (Credit/Debit Card, PayPal Etc.)

Please allow 4-5 business days after cores are returned for credits to clear & be posted to your account.

Warranty Card